Terms & Conditions
Clear, professional customer information for secure payments, business invoices, delivery, returns, warranty, data protection and online orders from Technology Germany.
General Information
These Terms and Conditions apply to orders placed in the online store of Technology Germany. They explain how orders, payments, invoices, delivery, returns, warranty, customer obligations and data handling are managed.
Friedrich-List-StraĂźe 12
01587 Riesa
Germany
Email:
contact@technologygermany.de
Phone:
+49 171 9201888
Secure payments for customers and companies
Technology Germany supports trusted payment options for private customers, online buyers, business customers and company procurement orders.
Payment
All prices include VAT unless otherwise stated. Available payment options may depend on checkout availability, order value, country, payment provider approval and internal risk checks.
Contract
Product listings in the online store are not binding offers.
Orders placed by customers are binding offers to purchase the selected products.
The contract is confirmed by order confirmation, payment confirmation, invoice confirmation or shipping confirmation.
Business Invoice
Company customers may request a commercial invoice with company name, billing address, VAT number and order reference.
Please provide full company details before or directly after placing the order.
Business invoice payment may be approved depending on order value, customer history and internal checks.
Proforma Invoice
For business customers, Technology Germany may issue a proforma invoice before payment where suitable.
The final invoice is issued according to order processing, payment status and applicable tax requirements.
Professional payment support for private and business customers
Technology Germany supports modern payment options including PayPal, credit card, Visa, Mastercard, American Express, Klarna, Apple Pay, Google Pay, Amazon Pay and bank transfer where available.
Company customers can request invoice support for accounting, procurement and internal purchase approval.
Shipping, large items and supplier availability
Delivery
Delivery times depend on product availability, warehouse location, destination country and carrier processing times.
- DHL
- DPD
- UPS
- FedEx
- Freight or pallet delivery for large items
Shipping Costs
Shipping costs may depend on product size, weight, destination country and delivery method.
Large, heavy, bulky or freight items may require additional delivery costs.
Customers should check the final shipping cost during checkout or request confirmation before ordering.
Product Availability
Product availability can change because items may be sourced through supplier and warehouse networks.
If an item becomes unavailable after order placement, the customer will be informed and offered a suitable solution where possible.
Customer protection and product responsibility
Returns
Returned items must be complete, properly packaged and protected against transport damage.
Original accessories, manuals, cables, packaging and included components should be returned with the product.
Some products may be excluded from return rights due to legal reasons or product-specific conditions.
Refunds
Refunds are usually processed after the returned product has been received and checked.
If a returned item is damaged, incomplete, used beyond normal inspection or missing accessories, deductions may apply where permitted by law.
Warranty
Statutory warranty rights apply.
Warranty does not cover improper use, incorrect installation, customer damage, liquid damage, unauthorised repair, software misuse or data loss.
Customers are responsible for backing up data before sending products for return, repair or warranty inspection.
Product Information
Technology Germany aims to provide accurate product information, images and specifications.
Technical specifications, availability, delivery times and product images may vary depending on supplier information and manufacturer updates.
Customer Obligations
Customers must provide correct billing, delivery and contact information.
Business customers should provide correct company details, VAT number if applicable, purchase order reference and invoice information.
Data Protection
Technology Germany processes customer data according to GDPR requirements and secure business practices.
Customer data is used for order processing, payment, delivery, customer service, accounting and legal compliance.
Online Dispute Resolution
The European Commission provides an Online Dispute Resolution platform.
Platform: https://ec.europa.eu/consumers/odr/
Technology Germany is not obliged and not willing to participate in dispute settlement proceedings before a consumer arbitration board, unless legally required.
Contact Technology Germany
For questions about payment, company invoices, delivery, returns, warranty or business orders, please contact Technology Germany directly.
Friedrich-List-StraĂźe 12, 01587 Riesa, Germany
Email: contact@technologygermany.de
Phone: +49 171 9201888