Terms and conditions of use

Terms and Conditions

1. Scope and Customer Information

These Terms and Conditions govern the contractual relationship between TechnologyONE Germany e.K. and consumers or business customers who purchase goods through our online store. We do not accept conflicting or differing terms and conditions. The language of the contract is German.

2. Contract Formation

All product listings on our website are non-binding invitations to purchase. By placing items in your cart and submitting the order, you make a binding offer to buy. The contract is concluded once we confirm your order by email or fax.

3. Storage of Order Information

We store your order and contract details. You can access them at any time through your customer login area or request a copy from us.

4. Order Corrections

Before submitting your order, you can review and correct all input. Additional correction options are provided during the checkout process.

5. Code of Conduct

We follow industry-recognized codes of conduct to ensure transparency, reliability, and fair business practices.

6. Retention of Ownership

The goods remain our property until payment is received in full.

7. Warranty and Limitation Period

For consumers, the warranty on used goods is limited to 12 months. This excludes hidden defects, damages, or guaranteed features.

8. Limitation of Liability

We are not liable for slightly negligent breaches of non-essential duties, unless injury to life, health, or body is affected, or a major contractual obligation is breached.

9. Place of Jurisdiction

If you are a registered business customer, the exclusive place of jurisdiction is our company’s registered location.

10. Dispute Resolution

We participate in the official dispute resolution process offered by the Zentrum für Schlichtung e.V. For more information, please visit www.verbraucher-schlichter.de